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Frequently Asked Questions

The healthcare professionals and staff at Next Practice Claremont pride themselves in providing excellent care. We welcome any feedback, compliments, or complaints you may have. Please provide your concerns in person or in writing, by emailing claremont@nextpracticehealth.com.

We take your concern, suggestions and complaints seriously. If you wish to discuss the matter outside of the clinic, you can contact the Health and Disability Services Complaints Office (HaDSCO):

Phone: 1800 813 583

Email: mail@hadsco.wa.gov.au

Website: www.hadsco.wa.gov.au

Postal address: GPO Box B61, Perth WA 6838. National Relay Service.

Do you accept new patients?

We look forward to accepting new patients and are delighted you are considering Next Practice Claremont.

When booking a new patient consultation, please ensure that you arrive early to fill in the new patient form and get yourself acquainted with the clinic.

To give you the best care possible we take time to understand your medical history, key health information and measurements such as height, weight and blood pressure. On your arrival, you will be greeted by one of our Patient Advocates who will ask you to complete our new patient form using an iPad. Don't worry the technology is easy and if you need help with it, your Patient Advocate will be pleased to assist.

What is MyMedicare?

MyMedicare is a new voluntary patient registration model. It aims to strengthen and formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams. Evidence shows that seeing the same GP and healthcare team regularly leads to better health outcomes for patients.

You can formally register with the clinic here as your usual general practice or register with your preferred GP from 1 October 2023.

Learn more about how to register on our MyMedicare at Next Practice page. Or you can contact the Patient Advocates at the clinic directly for more information.