This general practice is accredited – what does this mean?
Being accredited means that our general practice is committed to a comprehensive program which involves:
- Engaging our whole practice team to review our practice’s systems and processes
- Opening our practice doors to allow a team of independent surveyors to assess how our practice operates
- Assessment of our practice and achievement of the nationally recognised Royal Australian College of General Practitioners (RACGP) Standards for general practices that focus on healthcare quality and patient safety.
As a community member, you may be surprised to learn that general practice accreditation is a voluntary process, meaning that not all practices regularly undergo an independent on-site assessment. We had an independent assessment last week.
Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high-quality health care in a safe environment.
Our practice team is proud of this achievement, and as part of this process, we continuously strive to make quality improvements to better your patient experience.
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