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Frequently Asked Questions

What to expect in a SkinPen microneedling session?

SkinPen Precision is a microneedling device that utilises Collagen Induction Therapy to treat acne scars and fine lines & wrinkles on the face and neck. SkinPen creates temporary small microscopic channels in your skin. These tiny punctures stimulate tissue regeneration through a process called Collagen Induction Therapy (CIT) which visibly improves the appearance of the skin, creating a radiant glow. This healing process works at the site of treatment to remodel the tissue to give your skin a younger, firmer and radiant appearance.

Learn more about SkinPen microneedling on our Skin Treatments page or book a free discovery session.

Do you accept new patients?

The doctors at this location accept new patients and are delighted you have chosen to receive your care at Next Practice. When booking a new patient consultation, please ensure that you arrive early to fill in the new patient form and get yourself acquainted with the clinic.

To give you the best care possible, the practitioners take time to understand your medical history, key health information and measurements such as height, weight and blood pressure. On your arrival, you will be greeted by a Patient Advocates who will ask you to complete a new patient form using an iPad. Don't worry the technology is easy and if you need help with it your Patient Advocate will be pleased to assist.

What is the best way to contact the clinic?

If you have questions for our team, contact email the clinic on prahran@nextpracticehealth.com or call 03 9067 7400.

If this is an emergency please call 000, for emergency services, or attend your nearest hospital for assistance.

You can book appointments online, or by telephone during the clinic's open hours which are listed on our website.

If calling the clinic after-hours, you will receive a recorded message, detailing our regular business hours. Alternatively, please see Next Practice Prahran's home page for details of our regular business hours https://nextpracticehealth.com.... Should you wish to speak with one of the Patient Advocates please call them back on 03 9067 7400 within these hours.

If you require non-emergent care outside of our opening hours, Next Practice Prahran has an afterhours agreement with DoctorDoctor.

This service provides bulk-billed, medical consultations in the home weekdays from 6:00pm, Saturdays from 12 noon, as well as Sundays and Public Holidays. This service is available at most locations and after your consultation they will communicate with us to keep us up to date on your needs.

For more information, or to book a consult, dial 13 26 60 or go to www.doctordoctor.com.au

Please note; DoctorDoctor is designed for urgent, but non-emergent care.

If you or someone you are caring for is experiencing a medical emergency, please call 000 immediately.